Small Business Obsessed: JTBD, disruption and banking

I made a guest appearance on the Small Business Obesessed podcast. We deep dived into the Jobs of SMBs in the US, the asymmetries in competition and the threat this poses to banks.

How to design digital financial services for US SMBs

I discuss my latest research with fintech experts and a real SMB owner in this episode of Fintech Insider. We talk about how SMBs are underserved by banks and the huge opportunities related to this market segment.

Jobs to be Done and the future of product design

I recorded a podcast about Jobs to be Done and had the pleasure of speaking to some amazing leaders and experts about how they apply it to their business.

The complexities and opportunities in digital identity

I recorded a podcast which examines what it means to have a digital identity and who really controls who you are online.

Will GDPR protect people and their data from misuse?

Everything you do online leaves a digital footprint. Big tech and digital services use this to personalise services to you, but is your data also being misused? GDPR has been introduced in the EU to protect us all.